We collect the minimum details required to respond to your renovation request and coordinate a site visit.
When you submit a project request, we collect your name, email, and selected service to plan the next steps.
We use your information to prepare a proposal, schedule a visit, and share relevant design information.
We store enquiry details for up to 18 months to support ongoing project discussions, then remove them if no project is confirmed.
You can request access, updates, or deletion of your data at any time by emailing [email protected].
We only share details with trusted trade partners when it is needed to prepare your renovation scope.